Host It Create It help centre

Getting Started

• Your first 15 minutes: from order to playing
• Game Panel and Client Area: which one do I use?
• Glossary: words you will see in the panel
• How to access your game server in the Game Panel
• How to find your server IP address and connection port
• How to start, stop and restart your server safely
• Inviting friends: sharing your address and password

Game Panel

• Giving a friend or moderator access with subusers

Server Management

• Changing startup settings
• How to reinstall or reset a game server
• Setting up automatic restarts and backups with schedules
• Updating your game server

Files, Backups and SFTP

• How to connect to your server using SFTP
• How to create and restore a backup
• Uploading an existing world
• Using the built-in file manager

Mods, Plugins and Workshop Content

• Installing mods from the Mods page
• Players need the same mods: joining a modded server
• Removing mods safely

Networking and Connectivity

• What is a port, and which ones does my game use?

Troubleshooting

• How to view server logs and share them with support
• I cannot connect to my server
• My server is not showing in the game browser
• My server keeps crashing or restarting
• My server will not start

Account and Billing

• How to cancel a service
• How to pay an invoice and what happens if it is late
• Why is my server suspended?

Status, Support and Service Issues

• Checking the status page

Game Guides

• Minecraft server guide
• Valheim server guide
• Conan Exiles server guide
• Project Zomboid server guide
• 7 Days to Die server guide
• Rust server guide